Charisma-Tec GmbH is a family owned, management consulting and HR recruiting company based in Dusseldorf, Germany. 

We are searching for our client, who is Cloud Logistics Platform company, a dynamic and ambitious Integration Manager IT Cloud Logistics (f/m/d).

Be part of a first-class enterprise and industry!

Integration Management:

• Lead the integration process for new members, ensuring seamless connectivity to the IT platform.
• Oversee the implementation of EDI and API interfaces to facilitate efficient data exchange between members and the platform.
• Develop and maintain detailed IT integration and process documentation.

Technical Expertise:

• Acquire and maintain deep process knowledge of the IT platform, its components, and configurations.
• Troubleshoot and resolve integration issues, providing technical support and guidance to new and existing members.
• Collaborate with IT vendors to enhance platform capabilities and integration processes.

Onboarding and Support:

• Coordinate with new members to understand their technical requirements and customize the integration process to meet their needs.
• Provide comprehensive onboarding support, including technical assistance, ensuring seamless processual and technical integration between members' Transport Management Systems (TMS) and the IT platform components.
• Serve as the primary point of contact for members during the integration process and beyond, ensuring their continued satisfaction and operational efficiency.

Collaboration and Communication:

• Work closely with internal teams, operations, and customer service to ensure a solid approach to the members' integration and support.
• Communicate effectively with stakeholders, providing regular updates on integration progress and promptly addressing any concerns.

Continuous Improvement:

• Identify opportunities for improving the integration process and platform components.
• Stay updated with industry trends and best practices in logistics, freight forwarding, and technology integration.

• Proven experience in managing EDI and API integrations, preferably in the logistics/freight forwarding industry.
• Strong technical background with a deep understanding of IT platforms, proficient integration tools, and system components.
• Basic knowledge of C# /.NET programming language is highly desirable.
• Excellent problem-solving skills and the ability to troubleshoot technical issues efficiently.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
• Familiarity with logistics and freight forwarding operations is a plus.
• Strong language skills in English.